Product Applications
I build user-facing software that turns complex hardware and systems workflows into clear product experiences.
PERSONNEL FILE // JAKE MILAD
Product and Platform Applications EngineerI build product applications and platform tooling for complex technical systems. My work sits between product engineering, developer tooling, and systems software: translating low-level capabilities into interfaces and workflows that people can use effectively.
ROLE: Product + Platform Applications
COMPANY: Astera Labs
FOCUS: COSMOS Tooling
EDUCATION: Business + CS, UBC
01 // WHAT I DO
Applications for Complex Systems
Platform Tooling
I create shared tooling and application foundations that help teams develop, validate, debug, and support products.
Systems Interfaces
I connect telemetry, diagnostics, and low-level system capabilities to interfaces that make technical work easier.
02 // CURRENT WORK
COSMOS Tooling at Astera Labs
I work as a Product and Platform Applications Engineer at Astera Labs on COSMOS tooling. COSMOS is software for managing and optimizing connectivity across rack-scale AI infrastructure. I work on application tooling that makes system capabilities available through practical workflows for link management, monitoring, debugging, validation, and diagnostics.
PRODUCT
Interfaces for complex connectivity and device workflows
PLATFORM
Reusable foundations that support COSMOS applications
SYSTEMS
Telemetry and diagnostics connected to useful workflows
03 // PREVIOUS EXPERIENCE
Observability at lululemon
Previously, I built tools that helped engineering teams understand the health of critical digital systems including checkout, orders, identity, inventory, and payments. My main project centralized service health, SLOs, order metrics, alerts, and telemetry to improve issue detection during peak traffic and reduce fragmented tooling. I also built Datadog automation and supported reliability standards, incident reviews, and service mapping.